Terms & Conditions

Ingredients

All our ingredients are of a high quality.

Allergen and Special Dietary requirements

Our cakes contain eggs, butter and flour and are prepared on premises where products containing nuts are kept, and so are not suitable for people with an allergy to nuts.
We cater for Halal, vegetarian, egg and egg-free dietary requirements. Ask for further details.

 

Storage

Sugar paste or Fondant icing (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.

 

Orders

We prefer three months notice on wedding cakes however we will accept short notice cakes subject to the availability of the date required.

Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by Cake Delights as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.

 

Deposits

We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non refundable.

 

Payment terms

Until the balance of payment has been made cakes remain the property of Cake Delights.

 

Delivery information

Cakes can be collected free of charge from our premises by prearranged time and date only.

Deliveries in the Wolverhampton area will be free of charge. Deliveries outside of the Wolverhampton area will be chargeable. Ask when ordering your cake.

During adverse weather every effort will be made to deliver your cake. If the delivery fails due to the severity of the weather you will be offered a full refund.

 

Cancellations and Returns

If you need to cancel your order you must do so within 72 hours of the goods being required. Wedding cake reservation fees are non-refundable.

 

Stands

Deposits are taken for Cake stands and cupcakes stands, prices vary, please enquire. A refundable deposit is required to guarantee the safe return of these stands. Any damages to equipment will incur a reduction of deposit returned in order to cover costs of repair or replacement. Stands should be returned within 1 week after the event date.

 

Some venues do supply a basic stand and knife with their wedding packages. Do check suitability and condition.

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